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As the world struggles to handle the pandemic of Covid-19, we here at Dragon Moon Gifts are open. As a family run, home-based business we do not need to leave home to ship your orders out to you. We are still shipping daily with UPS, Canpar and Purolator, as well as making Canada Post runs every so often. In an effort to social distance, Canada Post orders are being dropped off 3-5 times weekly, depending on the number of packages to go out. If you have a Canada Post package that has not yet been scanned, know that it was held for the next day.
We are reasonably caught up and most orders are shipping within one of two business days of being placed. Please allow for a three business days processing time for your order to ship for regular (Best Rate) shipping. We try to give priority to rush shipping orders.
Carriers may be running slower than normal, particularly Canada Post. We are seeing the greatest delays in the Mississauga sorting plant. It does not seem to be affecting Western Canada as much as Eastern Canada.
Increased demand and reduced staff mean all service guarentees have been dropped and are only provided as an estimation. We expect these delays to be minimal, but this could potentially add a day or two on. If you're in a hurry, we suggest choosing UPS, Purolator or Canpar.
Carriers have adopted a no-sign policy, and most have adopted a leave it at the the door, ring the doorbell and leave policy. Please make sure the carrier has a safe, dry place to leave your package.
As we have been voluntarily self isolating as a family, and are fortunate enough to live in an area that has not yet been hit with Covid-19 we expect our risk to be low. The World Health organization has stated that Covid-19 can live on cardboard for up to 24 hours. We recommend washing your hands after opening exterior packaging.
Please stay healthy and safe.
Remember, all orders are shipping with a FREE GEMSTONES right now. =)
Peter & Tara
Dragon Moon Gifts