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As the world struggles to handle the pandemic of Covid-19, we here at Dragon Moon Gifts are open. As a family run, home-based business we do not need to leave home to ship your orders out to you. We are shipping daily.
We are reasonably caught up. Most regular orders are shipping in 1-2 business days and rush orders in 0-1 business days. Please to continue to allow for a three business days processing time, to be on the safe side for your order. We try to give priority to rush shipping orders.
Carriers may be running slower than normal, particularly Canada Post. We are seeing the greatest delays in the Mississauga sorting plant. It does not seem to be affecting Western Canada as much as Eastern Canada.
July 3: Canada Post has made changes to discounted rates for small businesses, and not in our favor. As such, Shipping costs have gone up for Canada Post. This is beyond our control.
Increased demand and reduced staff mean all service guarantees have been dropped and are only provided as an estimation. We expect these delays to be minimal, but this could potentially add a day or two on. If you're in a hurry, we suggest choosing UPS, Purolator or Canpar.
Carriers have adopted a no-sign policy, and most have adopted a leave it at the the door, ring the doorbell and leave policy. Please make sure the carrier has a safe, dry place to leave your package.
We have been self isolating as a family with limited contact in the community. We recommend washing your hands after opening exterior packaging.
Please stay healthy and safe.
Peter & Tara
Dragon Moon Gifts