We are in the office Monday - Friday, 9am - 4:30pm MST. We do not ship out orders on Sat or Sun. There is a 3 business day processing time for all regular non-rush orders. For example, if you place an order on Saturday, your order may not ship until the 3rd business day, which would be Wednesday. We do answer emails on Sat and Sun, so please email us with questions to email@example.com ~ We are not in the office during all major holidays.
*PLEASE* keep in mind that we are a husband and wife run shop, and we have small children at home with us. We do our best to get your orders out within 3 business days. Business days are Mon - Fri. If you select a faster shipping method, your order will ship ASAP the next business day. -Thank you.
Family owned and operated. Dragon Moon began in 2003 in a small shop in Langley, BC. We are now located in Pincher Creek, Alberta. At this time we are a web-based shop and do not have a store front. That could change in the future.
We love what we do, and we hope it shows. We pack every order with love and care, and we hope you can feel that energy when you receive your orders.
We Ship Worldwide -- Shipping is handled on a priority basis. We strive to get all orders out the door within 3 business days for regular non-rush orders. If you've selected a faster shipping method, it will be shipped within 1 business day.
Reseller Program -- We offer a re-seller discount for other stores - click here for more info.
Catalog -- Our website is our current catalog, we do not have a paper version at this time.
For more info, see our FAQ page
If you have any questions about products or shipping - please email us and we'll be more than happy to help!